Set up Stampdrop with the equipment you already have

📱 Phone

Any iPhone or Android phone with a camera.

1. On your computer, open the Stampdrop dashboard and scan the “Scan to open your counter” QR with the phone’s camera. Counter mode opens already signed in.
2. Add it to your home screen. iPhone (Safari): Share → Add to Home Screen. Android (Chrome): ⋮ menu → Add to Home screen or Install app.
3. Tap Allow camera, then Allow. Stampdrop remembers it on this device. If you missed it: iPhone Settings → Safari → Camera → Allow; Android Chrome → site settings (lock icon) → Camera → Allow.
4. Hold the customer’s card QR inside the frame, about 15–25 cm away. The phone beeps and shows the stamp count.
5. Keep the screen awake while serving: raise Auto-Lock (iPhone Settings → Display & Brightness) or Screen timeout (Android Settings → Display), and keep it on a charger.

📲 Tablet (iPad / Android)

Great on a stand next to the till.

1. Scan the “Scan to open your counter” QR on your dashboard with the tablet’s camera. Then add the page to the home screen (iPad Safari: Share → Add to Home Screen; Android Chrome: ⋮ → Add to Home screen).
2. Allow the camera when prompted. Counter mode uses the rear camera, so angle the tablet so customers can hold their phone up to the back, or use a stand that faces the camera toward them.
3. To lock the tablet to Stampdrop: iPad Settings → Accessibility → Guided Access; Android Settings → Security → App pinning.
4. Set Auto-Lock / Screen timeout to Never (or the longest option) and keep the tablet plugged in.
5. Optional: pair a Bluetooth 2D scanner with the tablet (see the scanner option) for faster scans.

💻 Laptop / desktop

Uses the webcam or a plugged-in scanner.

1. Log in at getstampdrop.com in Chrome, Edge or Safari and click Open Counter mode.
2. Pin the tab (right-click the tab → Pin) or bookmark it so staff can find it fast.
3. Allow camera access when the browser asks. If blocked, click the camera or lock icon in the address bar → Allow, then reload.
4. Webcams are often fixed-focus, so a USB 2D scanner is usually quicker on a computer. Plug one in and it just works.
5. Stop the screen sleeping while open: Windows Settings → System → Power; Mac System Settings → Lock Screen.

🔫 USB / Bluetooth 2D scanner

Fastest at a busy counter.

⚠️ Your scanner must be a 2D (QR-capable) model. 1D/linear barcode scanners can only read classic striped barcodes and cannot read Stampdrop QR codes.

1. Plug the USB scanner into the computer, tablet (via USB adapter) or POS terminal. No driver is needed: it types like a keyboard.
2. Bluetooth scanner: put it in pairing mode (see its manual, usually a pairing barcode), then pair it in the device’s Bluetooth settings. Choose HID / keyboard mode.
3. Make sure the scanner adds an Enter (carriage return) after each scan. Most do by default; if not, scan the “Add CR suffix” code in its manual.
4. Open Counter mode. You’ll see “USB scanner ready”. Just scan; you don’t need to click anything.
5. Scanning a phone screen? Turn the customer’s screen brightness up and hold the scanner a little farther back if it struggles.

🧾 POS terminal browser

Run it alongside your POS.

1. Open the terminal’s web browser (if it has one) and log in at getstampdrop.com, then open Counter mode and bookmark it. If the terminal has a camera, you can scan the dashboard pairing QR instead.
2. If the terminal has a built-in or attached 2D scanner, it works like a USB scanner: scan and the stamp is added.
3. If the terminal has a camera, allow camera access when asked.
4. Some locked-down POS systems block other websites. If so, run Counter mode on a phone or tablet next to the POS instead.
5. Keep the browser tab open during service so staff can switch to it in one tap.